To be based in
SG

Technical Writer

RESPONSIBILITIES

  • Develop comprehensive engineering/technology documentation (e.g datasheets, User’s guide, brochures) of our solutions.
  • Obtain a deep understanding of products, solutions and services to translate complex product information into simple, polished, and engaging content
  • Write user-friendly and insightful content that allows our target audience to understand easily.
  • Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
  • Repurpose some of these contents for Digital Marketing purposes. Daily and Monthly Responsibilities
  • Research, interview experts / partners / principals and working with our R&D (hardware & software) teams to write good and easily understandable technical documentation for our solutions.
  • Work with our Regional Marketing Teams on localization (e.g. Vietnamese, Thai, etc)
  • Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
  • Market Analysis / Reports / Research on market trends

REQUIREMENTS

  • Bachelor’s degree in relevant technical field
  • 1-3 years’ industry experience as an effective technical writer
  • Proven ability to quickly learn and understand complex topics
  • Previous experience writing documentation and procedural materials for multiple audiences
  • Superior written and verbal communication skills, with a keen eye for detail
  • Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
  • Proven ability to handle multiple projects simultaneously, with an eye for prioritization
  • Talent in showing ideas graphically
  • Patience in problem-solving/troubleshooting
  • Technical background to interact with SMEs (Subject Matter Experts) and KOLs (Key Opinion Leaders) on technical fields e.g. software development, AI or engineering.
  • Fluent in both English and Chinese.

 


 

To apply, please send your resume to hr@excelpoint.com.sg.
Only shortlisted candidates will be notified.

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